Plan Sponsors who are authorized to access that mailbox should use the receiver ID and password assigned to them last year.
The PRS mailbox can be accessed here Coverage Gap Discount Reconciliation mailbox access or use the following steps:
· www.csscoperations.com
· Prescription Drug Event
· Coverage Gap Discount Program (CGDP)
· Coverage Gap Discount Reconciliation Reports
If you need assistance accessing the PRS mailbox please contact TPA Support Center either by Email at tpaoperations@tpadministrator.com, or by telephone at 1-877-534-2772, Option 1.